Your business inbox, handled
Every email read and sorted. The routine ones answered, the rest drafted for you.
New leads, customers, quotes and invoices, what needs you, and spam. Each email lands in its lane, and urgent ones reach you first.
Email triage and replies
The inbox is a second job.
- A new lead’s email sits between an invoice and a supplier update.
- A customer asks the question you answered yesterday, and the day before.
- A quote request waits until you’re home and too tired to write back.
- The urgent one is buried under the spam.
What happens to each email
- 1
It reads every email
Every email that reaches your business inbox is read, along with the thread it belongs to.
- 2
It sorts it
New lead, customer, quote or invoice, needs you, or spam. We set the lanes with you.
- 3
It answers or drafts
Where your rules allow, and once it has passed the go-live test, it replies from your knowledge base. Everything else is drafted for you to approve with one tap.
- 4
It flags what’s urgent
A complaint, a refund, a dispute or anything that can’t wait is flagged and sent to the person you named.
What we need from you
- Access to your business inbox
- The lanes that matter to you, which we set together
- Which emails it may answer, and who gets the urgent ones
- Your knowledge base, from onboarding
What you see
- Every email and the lane it went to
- The replies it sent, and the drafts waiting for your tap
- What was flagged as urgent, and who has it now
The guardrails, always on
- Replies answer only from your knowledge base.
- It replies on its own only to the kinds of email you approved. Every other reply waits for your approval.
- Complaints, refunds, disputes, and medical, legal, money or safety questions go to a person.
- Our AI assistant never pretends to be human.
It sorts the support inbox of one of our own brands and writes drafts only, so a person reads each reply and decides what goes out.
Questions
Does it send replies on its own?
Only to the kinds of email you approve, and only after it passes the go-live test. Everything else is drafted, and you send it with one tap.
How does it know what’s urgent?
We set the rules with you. Complaints, refunds, disputes and anything you name are flagged and sent to the person you chose.
What happens to spam?
It’s marked and set aside, so emails from real people stay on top.
Do I need a new email address?
No. We connect the business inbox you already use.
Get your mornings out of the inbox
In the free audit we go through a normal week of your email and show what could be answered, drafted or flagged.
Get a free audit